Transparency about how we collect, store, and utilize your infrastructure telemetry data.
We collect extensive telemetry data to provide you with deep infrastructure intelligence. Due to the extensible nature of Garry's Mod and our platform's support for custom modules, the scope of data collected may vary based on your configuration.
We automatically capture granular server performance data snapshots, including but not limited to:
We do not enforce a standard expiration period on telemetry data.
To support our platform's "Historical Analysis" features—allowing you to review server performance from months or years prior—we retain all collected server metrics and error logs indefinitely by default. This data is stored securely and associated with your account until you explicitly request its deletion or close your account.
We do not sell your data to advertisers. We share data only with the following critical service provider necessary to operate our business:
We use Stripe for payment processing. Your payment method details (credit card numbers) are never stored on our servers; they are securely transmitted directly to Stripe.
Our platform allows you to execute remote commands (RCON) on your servers via the web dashboard. We take specific measures to secure this channel:
Regardless of your location, we extend GDPR-standard rights to all users:
View your stored telemetry data directly via the dashboard.
Request permanent deletion of your account and server history.
Request a machine-readable export of your raw metric data.
If you have questions about this policy or need to exercise your data rights.
privacy@nexusmaps.com